Optical Policies

Optical hours:
Tues 8-7:30, Wed & Thurs 8-4:30, fri 8-3:30 and Sat 8-11:30.

Optical Policies:

30 DAY LENS POLICY

Killingly Eye Care will replace your lenses or frame within 30 days of your dispensing date (the day you pick them up) if you are unhappy with the style, color or fit.

Contact Lens Policies & Refitting Policy

While contact lens wear is safe and very effective, and we pride ourselves in fitting the highest quality products and having advanced equipment, like our Corneal Topographer and Specular Microscope, there are times when contacts fail. We pledge to do our best to make your contact lens experience a pleasant one.

 

NEW FIT POLICY:

At Killingly Eye Care, our policy has always been to make every attempt to fit our patients successfully. We will not attempt to fit you if we think you do not have a reasonable chance for success. We would like you to understand that in some cases, reordering of lenses is a normal part of the fitting process. We know that sometimes even with our best efforts and patients trying multiple lenses, there is a chance for failure. This is especially true if you require toric lenses that correct astigmatism, or bifocal lenses.

 

NEW FIT PRICING:

$130.00 for soft spherical lenses

$185.00 for soft toric lenses (astigmatism)

$185.00 for monovision (one lens distance, one lens near)

$210.00 for soft bifocal lenses

$225.00 for gas perm lenses

$240.00 for gas permeable toric (astigmatic) lenses

$275.00 for gas permeable bifocal lenses

$425.00 for Keratoconic

 

MATERIAL UPGRADE / REFITTING POLICY:

After completing your examination we have determined that you will require a change in lens material or lens type. When making a change of this type it is necessary to charge a professional fee for the office visits and office time. We would like you to understand that in some cases, reordering of lenses is a normal part of the fitting process.

 

Material upgrade / Established or New Patients

$45.00 for spherical

$75.00 for toric

 

REFIT PRICING:

$150.00 for spherical lenses to toric (astigmatism) lenses

$150.00 for spherical or toric (astigmatism) lenses to monovision(1 lens DV, 1 lens NV) $175.00 for spherical lenses or toric (astigmatism) to gas perm lenses

$190.00 for spherical lenses or toric (astigmatism) lenses to bifocal lenses

These fees will cover ALL visits necessary to make contact lens wear successful. These fees do not cover the cost of the contact lenses. These prices are non-refundable

 

ALL CONTACT LENSES MUST BE PAID FOR WHEN WE DISPENSE THEM.